Privacy Policy
General Information
1. General Information
The protection of privacy is important to Centre podiatrique Lambert inc. (hereinafter “the Organization”, “we”, “our”). For this reason, we have implemented protection measures and sound management practices for your personal information in accordance with applicable laws.
This privacy policy (the “Policy”), which should be read in conjunction with the website terms of use and service agreements entered into with the Organization, describes our practices regarding the collection, use, processing, communication, and retention of the personal information of our clients, visitors, and users.
By using our website www.piedreseau.com (the “Website”) or any of our Services, you agree that we may collect, use, process, disclose, and retain your personal information in accordance with the terms described herein. If you do not agree to comply with and be bound by this Policy, you are not authorized to visit, access, or use our Website or our Services, nor to share your personal information with us.
This Policy does not apply to the personal information of employees, representatives, and consultants of the Organization, or to any other person affiliated with the Organization, as well as to any information that does not constitute personal information as defined by applicable law.
1.2. Person Responsible for the Protection of Personal Information
Questions, comments, and complaints regarding the Policy and the Organization’s privacy practices may be directed to our Person Responsible for the Protection of Personal Information at the following contact information:
Email: admin@unionsante.ca
Address: Nolina Cimpoies Dragan
Attn: Person Responsible for the Protection of Personal Information
2300 rue King Ouest, J1J 2E8
Sherbrooke (Quebec)
Canada
The words and expressions that follow, when they appear with an initial capital letter in the Policy, have the meaning assigned to them below, unless there is an implicit or explicit derogation in the text:
“Service Provider”: any natural or legal person who processes data on behalf of the Organization. This includes third-party organizations or individuals employed by the Organization to facilitate the Services, provide Services on behalf of the Organization, perform services related to the Services, or assist the Organization in analyzing the use of the Services.
2. Definition
“Personal Information”: any information concerning an individual and allowing for their identification, that is, which directly or indirectly reveals something about the identity, characteristics (e.g., skills, preferences, psychological trends, predispositions, mental abilities, character, and behavior of the individual concerned) or activities of that individual, regardless of the nature of the medium and the form in which that information is accessible (written, graphic, sound, visual, computerized, or otherwise).
“Sensitive Personal Information”: refers to personal information that, by its nature or due to the context of its use or communication, raises a high degree of reasonable expectation regarding privacy. This may include, for example, medical, biometric, genetic, or financial information, or information about life or sexual orientation, religious or philosophical beliefs, union membership, or ethnic origin.
“Person Responsible for the Protection of Personal Information”: the person in charge of enforcing this Policy, whose contact information is identified in section 1.2 of this Policy.
“Services”: Services refer to the Website and all related services offered by the Organization, which include professional services and, where applicable, associated media, printed documents, and “online” or electronic documentation.
3. Processing of Personal Information
3.1. Collection of Personal Information
Your consent to share your personal information with us
For the Organization, respecting your privacy and the confidentiality of your data is paramount. That is why we have developed this privacy policy to inform you about what information we collect, how we process it, and when we need to communicate it to subcontractors or third parties.
By your consent, you authorize the Organization to collect and process your personal information that is necessary to provide you with our services. Please be aware that you remain in control of your personal information at all times and that the consent you give us at the time of collection or processing of your personal information can be withdrawn at any time. We will ensure that we respect your choice in accordance with our legal obligations.
Furthermore, it is essential to read this Policy in conjunction with our document regarding the Terms of Use of the Website.
In the course of our activities, we may collect, process, and use different types of personal information that you provide us only if the law allows us to do so, including the information listed below:
Via our Website:
- contact information, such as your first and last name, your email address, and your company name to subscribe to our newsletter;
- contact information, such as your first and last name, your phone number, your email, your availability, and the reason for your visit when you request an appointment at the clinic;
- information collected automatically when using the Website and our Services, including:
- connection information and other details about your activities on the Website, such as your IP address, the pages you visited, the time and date of your visits, the type of browser you are using, the operating system of your device, and other hardware and software information;
- geolocation data, such as your IP address, a precise or approximate location determined from your IP address or the GPS of your mobile device (depending on your device settings);
In the performance of mandates you entrust to us:
- medical information;
- information related to products or services, such as information regarding the services we have provided to you;
- information related to transactions and payment, such as the payment method used, the date and time, the payment amount, the billing postal code, your address, and other related information;
- information that you choose to provide or transmit to us, for example, when you fill out a form, respond to surveys, or communicate with one of our employees or representatives;
In each case, this personal information is processed in accordance with the legitimate and necessary purposes listed in article 3.2 below. Additionally, we ensure that we collect and process only the data and personal information that are necessary for the purposes for which you provide them to us. If any subsequent use of your personal information is to take place, we will obtain your consent as required by law.
3.2. Use of Personal Information
In accordance with the statement in paragraph 3.1, we only use your personal information if the law allows us to do so. We may use your personal information for the legitimate purposes described below:
- to provide you with Services;
- to allow you to subscribe to our newsletter;
- to verify your identity and review your personal history, as permitted by law;
- to operate, maintain, supervise, develop, improve, and offer all features of our Website;
- to manage risk and activities;
- to comply with our obligations under applicable laws and regulations;
- to develop new Services and improve our Website and our Services;
- for marketing and business development purposes;
- to send you messages, updates, security alerts; to respond to your questions and provide assistance as needed;
- to administer a contest, promotion, survey, or other feature of the Website or our Services;
- to collect feedback and comments regarding our Services; to conduct research and analysis related to our business and our Services;
- to detect and prevent fraud, errors, spam, abuse, security incidents, and other harmful activities; to establish, exercise, or defend a right or legal proceeding;
- to send you communications in accordance with the law; to enable the job application function with the Organization;
- for any other purpose permitted or required by law.
Please note that we do not use the information we collect to draw inferences or any interpretation whatsoever.
The personal information we collect and retain remains encrypted and is securely archived on DigitalOcean servers located in Toronto, Canada. Rest assured that this personal information is disclosed only when we have a legal obligation to do so.
3.3. Communication of Personal Information
We may communicate your personal information to our employees, contractors, consultants, agents, Service Providers, and other trusted third parties who need this information to help us operate our Website, conduct and protect our business activities, or serve you, provided that these Service Providers have previously committed in writing to ensure the confidentiality of your personal information in accordance with applicable laws and our Information Governance Program. Furthermore, only members of our organization’s Staff who have a need to access and process your personal information will have access to it, in accordance with our internal Policy for the Protection of Personal Information.
We do not sell, trade, or otherwise communicate your personal information to third parties, subject to exceptions provided by law.
3.3.1.
